A Universal Viewer for OpenText Content Server & xECM

This pillar page describes how Viewers can support you, highlight some of the best Viewers, demonstrate why you should invest in a Viewer, and help you decide which Viewer would be best suited for your organization

Companies today work with numerous different desktop and mobile applications, this results in a multitude of files

Designers use file formats such as .PSD, .CAD, .INDD, office workers focus on .DOC, .PDF and .RTF files, and let’s not even get into .FLV, .SWIFT, and .PPTX formats.

  • Proliferation of disparate formats: Every team relies on its own niche tools, flooding the organization with dozens of incompatible file types
  • Access barriers across departments: Colleagues can’t open one another’s files without the right (often pricey) application, stalling reviews and feedback loops
  • Escalating software licensing costs: Equipping every workstation with every specialized program quickly becomes a major, recurring expense
  • Workflow slow-downs and rework: Time gets wasted converting files or chasing down “the right version” instead of moving projects forward
  • Siloed knowledge sharing: When only a subset of staff can view certain documents, information stays locked in teams rather than flowing company-wide
  • Heavy IT overhead: Tech teams must install, update, and support a growing roster of complex software suites, draining resources that could go elsewhere

What are Universal Viewers?

  • Standalone apps that can open virtually any file type—they act as a single-point viewer instead of relying on the file’s native software
  • Eliminate dependence on specialized programs such as Word (DOCX), Acrobat Reader (PDF), or Photoshop (PSD) to display their respective formats
  • Turn “unrecognizable” files into immediately viewable documents, just like how an operating system natively opens basic RTF or JPEG files
  • Provide a consistent, familiar viewing experience regardless of the original authoring tool or the recipient’s device setup
  • Streamline collaboration and IT overhead by reducing the need to install, license, and maintain multiple dedicated applications
  • Bridge file-format silos across departments, ensuring anyone can inspect and review content without conversion or compatibility headaches
Improve your OpenText Content Server  xECM Platform and unlock productivity! (6) (1)

GCI PowerTools Viewer for OpenText Content Server / xECM Webinar

The webinar will cover the following:
  • Effortlessly viewing and navigate a wide range of document types
  • Collaborate with markup and annotation features
  • Secure sensitive content with redaction capabilities
  • Add dynamic watermarks and limit functionality

Who benefits from using Universal Viewers?

Any company or individual that needs to access a variety of files generated by multiple applications will instantly see the benefits of using a Viewer. This is particularly true for Content Suite users, where many different types of document can easily and rapidly be shared around a whole organization.

Here are just a few examples of common scenarios where universal viewers are indispensable:

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Departments that need to share specialized content
Hundreds of formats converging into a single standardized PDF-1
An enterprise using content management software to share documents
Human error
A company with remote employees who use un-managed desktop software
manual task
A company with many simple, view-only terminals to access Standard Operating Procedures
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An approval process with different types of document attachments
business documents on office table with smart phone and digital tablet and stylus and two colleagues discussing data in the background
A company that deals with unusual and varied files and applications
Case Study

GCI PowerTools Viewer ROI

GCI PowerTools Viewer has a positive ROI in the first year, with a payback period of only three (3) months!
ROI on a pc screen
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Why do you need a Viewer?

For companies who work with many types of files, the benefits of using a universal viewer are self evident. Accessing and viewing files without the original application installed is a convenient necessity for cross-department cooperation.

It is also advantageous for companies that utilize a central document repository such as Content Suite. With so many users storing documents produced by many different applications the repository can quick hold hundreds of different file types. Often times, users other than the document’s original author need to read or view the document—it’s this challenge that Viewers seek to address.

However, the perks of using Viewers don’t stop there—they also bring in flexibility and adaptability to every organisation where they are utilized. This flexibility and adaptability allows organisations and individuals to adapt to and take on any file-based challenge that comes their way without the need for expensive software.

An example of the usefulness of a Viewer

Consider an energy company that is operating multiple different power plants. Each element of each station is documented in excruciating detail. Some documents such as contracts might be in Word format, while others such as maintenance manuals may be documented in a mixture of Excel, Word, PDF, XML and image files like JPEG and PNG. In addition to this, the site plans might be managed in CAD files. As you can imagine, this is a nightmare for any individual seeking to work with another department, or access a file that falls outside of their computer’s installed applications. This is why a Viewer is so beneficial.

A universal viewer comes in handy for the following actions:

  • A maintenance officer who needs access to Excel, Word, and XML files
  • Anyone wishing to access the site plans, such as a manager considering expansion, would have to access CAD files as well as contractual files in PDF and Word
  • A technical manager who wants to review procedures would have to access manuals in Word or PDF, as well as view image files like JPEG and PNG
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Viewers save time and money for even the shortest work cycles

By eliminating the need to constantly convert and export, take screenshots, or send paper documents to each individual, Viewers save time and money for even the shortest work cycles, such as the situations above.

In addition to this, many universal viewers enable users to mark-up or annotate documents, not just view them. This is useful for cross-department collaboration. For example, if someone inspects a building and finds that a new partition wall has been built and needs to show the amendment on a CAD file, but they don’t have the specialized software to access the CAD file.

However, CAD, Excel, Word, PDF and XML files are not the only files Viewers can view and interact with. Some universal viewers, such as GCI PowerTools Viewer, can view hundreds of different file formats. Let’s take a look at some of the more common file formats you likely already interact with daily.

The formats Viewers can view

We have established that Viewers are necessary due to the many file formats that users interact with on a daily basis. You may ask why file formats require such expensive software to read or why a Viewer is even necessary in the first place.

This section takes a closer look at some of the most common business file formats, how they work, and what programs you need to read each format. Most importantly, we explore the costs associated with each of these formats and their native applications in order to provide you with an understanding of some of the savings that a universal viewer will provide you.

How are ‘formats’ created?

To put it simplistically, formats are types of files that can only be opened through the program that it is made for or made by. In other words, unless you’re using a Viewer, you need a specialized program to open them on your computer.

The formats themselves encode the data and instruct your computer on the program required to open it. PDF files are encoded differently to PNG files, and thus need to be decoded in different ways in order to be understood. The tools required for decoding each file are found within each unique program or application.

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The most common formats encountered

To give you an idea of how much investing in individual applications can cost your business, here is a list of some of the formats you will most likely encounter that require specialized software to open.

The most common format preview

Brava! Viewer for Content Suite (Enterprise)

Brava Viewer for Content Suite offers an integrated HTML-based viewer that allows users to open and view multiple formats - including PDFs, Microsoft Office documents, image files, CAD drawings, 3D models and even video clips—without allowing the source file to be edited or downloaded.

Compatible Formats

Brava for Content Suite supports 110 file formats. The type of files Brava focuses on include Imaging formats, Document formats and CAD formats. This covers most Microsoft formats, but only covers PDF and Photoshop formats for Adobe.

Security and Integrity

While Brava! is secure as a document viewer, it does not always render Word and Excel files well leaving some data integrity concerns.

Viewer Operation

As a completely HTML5-based viewer, Brava for Content Suite requires no local installation and maintenance from IT professionals in minimized.

Key Features

  • Annotations and markups
     directly on the document
  • Comments and collaboration
  • Redact and remove content
    from the original document
  • Panning and Zoom
  • PDF conversion and export capabilities
  • Content Suite Workflow integration
  • Required reading and
    acknowledgement capability
  • Document and image thumbnail previews

Rating

PROS
  • Web-based viewer can be used in any browser
  • OpenText’s supported solution for Viewers
  • Ideal for individual- based businesses
  • Tight integration with Content Suite
CONS
    • Smaller range of compatible formats
    • Additional costs for extra features
    • Difficult to install, configure, and maintain
    • Cannot handle large files (5 000+ pages)

GCI PowerTools Viewer

GCI PowerTools Viewer (PTV) is a universal viewer designed from the ground up to view and mark-up documents within the OpenText Content Suite and Extended ECM platforms. PTV focuses on tight Content Suite integration, users can view common business files directly within the Content Suite interface; and comment, collaborate and mark-up documents. PTV also generates thumbnails for documents within Content Suite folders.

Compatible Formats

PTV focussed on formats likely to be found within most common business scenarios. It supports over 200 formats including Office documents (DOCX, PPTX, XLSX, Visio), Open Office (ODT), Adobe PDF, images ( BMP, JPEG, GIF, PNG, TIFF), and CAD (DWG, DXF).

Security and Integrity

GCI PowerTools is on par with OpenText when it comes to security and reliability of files. Out of the most popular Universal Viewers, GCI PowerTools Viewer is one of the best when it comes to rendering fidelity, correctly rendering most business file formats.

Viewer Operation

As a completely HTML5-based viewer, PTV is instantly accessible to any user with access to a modern web browser. Furthermore, it does not require any additional plugins to operate.

Key Features

  • Annotations and markups
    directly on the document
  • Comments and collaboration tools
  • Redact and remove content
  • Pan and Zoom
  • Rendering on-the-fly PDF
    and export capabilities
  • Content Suite workflow integration
  • Supports both internal links (bookmarks and tables of content) and external links (URLs)
  • High-fidelity vector viewing

Rating

PROS
  • Designed for OpenText Content Suite
  • Focus on cooperation and collaboration
  • Completely web-based
  • Zero plugins or maintenance required
  • No hidden costs for extra features
  • Huge amount of readable formats
  • Accessible from within Content Suite
  • Quick access options such as thumbnails
  • Server-based licensing model
  • Intuitive and user-friendly
CONS
    • Not a solution for viewing content outside of Content Suite
    • Does not render 3D models

Global Cents has revolutionized our document transformation process.

Large, publicly-traded energy company

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Since 2005, Global Cents has equipped Fortune 1,000 companies with Enterprise Content Management Solutions, extending and enhancing OpenText Content Server/xECM platforms to improve automation, usability, and performance. 

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Within this page we have looked at why you should invest in a universal viewing solution

After reviewing the options available, GCI PowerTools Viewer provides the most reliable and flexible viewing option for many companies. Not only can it view and interact with the most useful set of formats, but its user interface, collaborative mark-up, and server-based licensing models make it an excellent choice for global enterprises and start-ups alike.

GCI PowerTools Viewer for OpenText Content Server and Extended ECM